Privacy Policy | NetworQ Social

Effective Date: August 28, 2025
Last Updated: August 28, 2025

NetworQ Social (“we,” “our,” “us”) is a community-first learning platform that values your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and platform services (the “Platform”).

By creating an account or using NetworQ Social, you agree to this Privacy Policy.

1. Information We Collect

We collect the following types of information:

a. Information You Provide

Name, email address, profile photo, location, and other profile details.
Content you create (posts, blogs, courses, events, reels, marketplace products, gigs).
Payment and billing information when you purchase or sell content, subscriptions, or services.
Identity documents when completing account verification for monetization.

b. Information We Automatically Collect

Device type, browser, operating system, IP address.
Log data (time of access, pages viewed, features used).
Cookies and similar technologies for session tracking, preferences, and analytics.

c. Information from Linked Accounts

If you connect Google, Facebook, or other third-party accounts, we may receive basic account details to enable login and features.

2. How We Use Your Information

We use your information to:

Operate and improve the Platform.
Verify accounts and enable monetization features.
Process transactions (subscriptions, tips, courses, gigs, marketplace sales).
Display content in feeds, recommendations, search, or featured areas.
Provide customer support.
Communicate about updates, policies, and features.
Enforce our Terms of Service and prevent fraud, spam, or abuse.

3. How We Share Your Information

We do not sell your personal information to third parties.

We may share information only with:

Payment processors (to handle transactions and payouts).
Service providers (analytics, hosting, security tools).
Other members (when you choose to make posts, blogs, reels, or marketplace listings public).
Legal authorities (if required by law or to prevent fraud, threats, or illegal activity).

4. Your Privacy Controls

You have control over how your information is shared:

Adjust who can see your profile details (gender, birthday, relationship, location).
Control the visibility of your posts, blogs, courses, and events (public, private, subscribers only).
Block other members.
Manage connected accounts.
Download a copy of your data at any time.
Delete your account permanently.

5. Data Retention

We keep your data for as long as your account is active.
Deleted content may remain temporarily in backups or caches.
If required by law (e.g., financial records), we may retain data longer.

6. Security

We use reasonable technical and organizational measures to protect your information, including:

Two-Factor Authentication (2FA) option for stronger login security.
Encrypted connections (SSL/TLS).
Session management — you can view and log out of active sessions.

No method of storage or transmission online is 100% secure, but we work to protect your information.

7. Your Rights

Depending on your location (GDPR, CCPA, or other laws), you may have rights to:

Access the personal data we hold about you.
Correct or update inaccurate information.
Request deletion of your data.
Withdraw consent to certain data uses.
Object to processing or request portability of your data.

To exercise these rights, contact us at privacy@networq.co

8. Children’s Privacy

NetworQ Social is not directed to individuals under the age of 18. If we learn we have collected data from a child under 18 without parental consent, we will delete it.

9. International Users

If you access NetworQ Social from outside the United States, note that your information may be transferred to and stored on servers in the U.S. or other countries where our service providers operate.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify users through the Platform or by email. Continued use of the Platform after updates means you accept the revised policy.

11. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

📧 privacy@networq.co
📧 General Support: support@networq.co
📧 Legal: legal@networq.co
🌐 Website: https://networq.co